Changes between Version 4 and Version 5 of ReportingErrors


Ignore:
Timestamp:
Apr 25, 2006, 7:57:33 PM (17 years ago)
Author:
rjl
Comment:

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  • ReportingErrors

    v4 v5  
    55There are several mechanisms to report problems to the '''Maia Mailguard''' development team.  First, check with the various [wiki:MaiaMailingLists mailing lists] for general support issues.  There are many peers on the list that can assist with configuration issues and getting started.
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    7 If you have found a real bug, create a trouble ticket here on this website ( https://secure.renaissoft.com/cgi-bin/trac.cgi/ ). Before you do, please take some time to search existing tickets to see if it has already been reported, and add your report to an already existing ticket if an appropriate one exists.  Don't be shy!
     7If you have found a real bug, create a trouble ticket here on this website ( https://secure.renaissoft.com/maia/report ). Before you do, please take some time to search existing tickets to see if it has already been reported, and add your report to an already existing ticket if an appropriate one exists.  Don't be shy!
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    9 We like patches even more!  If you have a patch to fix the problem, create a [https://secure.renaissoft.com/maia/newticket ticket] with a subject that begins with [PATCH] so we can see it easily.  Then attach your patch to the ticket.
     9We like patches even more!  If you have a patch to fix the problem, create a [https://secure.renaissoft.com/maia/newticket ticket] with a subject that begins with [PATCH] so we can see it easily, and check the "Patch supplied?" box.  Then attach your patch to the ticket.
    1010
    1111When reporting errors, it would help us out if you could provide as many details as possible.  A report like "nothing happens" is not very helpful, and probably not exactly true either.  ''Something'' is happening, though it may be hard to figure out what.