Changes between Version 4 and Version 5 of ReportingErrors
- Timestamp:
- Apr 25, 2006, 7:57:33 PM (17 years ago)
Legend:
- Unmodified
- Added
- Removed
- Modified
-
ReportingErrors
v4 v5 5 5 There are several mechanisms to report problems to the '''Maia Mailguard''' development team. First, check with the various [wiki:MaiaMailingLists mailing lists] for general support issues. There are many peers on the list that can assist with configuration issues and getting started. 6 6 7 If you have found a real bug, create a trouble ticket here on this website ( https://secure.renaissoft.com/ cgi-bin/trac.cgi/). Before you do, please take some time to search existing tickets to see if it has already been reported, and add your report to an already existing ticket if an appropriate one exists. Don't be shy!7 If you have found a real bug, create a trouble ticket here on this website ( https://secure.renaissoft.com/maia/report ). Before you do, please take some time to search existing tickets to see if it has already been reported, and add your report to an already existing ticket if an appropriate one exists. Don't be shy! 8 8 9 We like patches even more! If you have a patch to fix the problem, create a [https://secure.renaissoft.com/maia/newticket ticket] with a subject that begins with [PATCH] so we can see it easily . Then attach your patch to the ticket.9 We like patches even more! If you have a patch to fix the problem, create a [https://secure.renaissoft.com/maia/newticket ticket] with a subject that begins with [PATCH] so we can see it easily, and check the "Patch supplied?" box. Then attach your patch to the ticket. 10 10 11 11 When reporting errors, it would help us out if you could provide as many details as possible. A report like "nothing happens" is not very helpful, and probably not exactly true either. ''Something'' is happening, though it may be hard to figure out what.