Changes between Version 1 and Version 2 of ReportingErrors


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Timestamp:
Nov 9, 2004, 12:30:51 PM (16 years ago)
Author:
dmorton
Comment:

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  • ReportingErrors

    v1 v2  
    55There are several mechanisms to report problems to the '''Maia Mailguard''' development team.  The easiest is to simply create a trouble ticket here on this website ( https://secure.renaissoft.com/cgi-bin/trac.cgi/ ). Before you do, please take some time to search existing tickets to see if it has already been reported, and add your report to an already existing ticket if an appropriate one exists.  Don't be shy!
    66
    7 You can also subscribe to various [wiki:MaiaMailingLists mailing lists] and report the problem there (but you may be asked to come back here and generate a trouble ticcket for it!.
     7You can also subscribe to various [wiki:MaiaMailingLists mailing lists] and report the problem there (but you may be asked to come back here and generate a trouble ticket for it!.
    88
    99When reporting errors, it would help us out if you could provide as many details as possible.  A report like "nothing happens" is not very helpful, and probably not exactly true either.  ''Something'' is happening, though it may be hard to figure out what.