Opened 14 years ago

Closed 14 years ago

#390 closed defect (invalid)

password loss

Reported by: anonymous Owned by: rjl
Priority: normal Milestone:
Component: General Version:
Severity: normal Keywords:
Cc:

Description

please advise how a user that has 'lost' thier password can easily

retrieve it? Usually, in most programs - at the 'login' screen, there is a link 'forgotten password'. thanks steve

Change History (4)

comment:1 Changed 14 years ago by Remko Lodder

  • Resolution set to wontfix
  • Status changed from new to closed

This appears to be a user question, please refrain from submitting tickets

for these kind of things and ask around first. You will much likely be helped quicker then via this way.

Remko

comment:2 Changed 14 years ago by anonymous

The only password we could reset in Maia is an internal one. We don't

have access to POP or IMAP accounts, etc.

Also a simple search would have turned up #380

comment:3 Changed 14 years ago by steve@…

  • Resolution wontfix deleted
  • Status changed from closed to reopened

Mate, I asked you a very simple question - one which, if I could have

'asked around' I would have. For starters, i can't access maiamailguard.com from my servers as your 'host' is bloking our DNS servers. If I could easily fix this I would. In the time it took you to reply - that you were not going to help, you could have told me. All I want to know is how to reset a users password that they have deleted. Yes, i have looked around and NO, I can't find how to do it - please let me know how to reset a LOST USER PASSWORD. thanks STeve

comment:4 Changed 14 years ago by dmorton

  • Resolution set to invalid
  • Status changed from reopened to closed

If you can't access maiamailguard.com, how are you posting? Hmm, yes, I

guess the same problem that affected the website could affect DNS. There is a routing problem that is losing packets to renaissoft.com.

This is not the proper forum for user questions. A simple free mail account at gmail or yahoo would suffice.

If you use internal auth, look for the user's record in maia_users, and replace it with a new one in MD5 encoding.

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